Privacy Policy
Last updated: 8.01.26
This Privacy Policy for The Farmhouse Florist UK ("we," "us," or "our") describes how we collect, protect, and use your personal information when you use our services or visit our website.
Questions or concerns?
Reading this policy will help you understand your privacy rights and choices. If you have any questions or concerns, please contact us at [thefarmhousefloristuk@gmail.com].
SUMMARY OF KEY POINTS
What personal information do we collect?
We only collect information you voluntarily provide, such as your name, email address, phone number, and the details of your inquiry.
Do we collect sensitive information?
No, we do not collect any sensitive personal data (e.g., health or financial records).How do we process your information? We process your information solely to respond to your inquiries. We do not use it for unsolicited marketing or share it with third parties.
What are your rights?
Under UK GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal information.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you express an interest in our services or contact us directly.
This includes:
Full names
Email addresses
Phone numbers
The specific content/details of your message.
2. HOW DO WE PROCESS YOUR INFORMATION?
We use your information to facilitate communication and provide our services.
This includes:
Responding to inquiries and fulfilling requests.
Providing customer support.
Managing service bookings.
3. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (such as for tax or accounting purposes). When we no longer have a legitimate business need for your information, we will securely delete or anonymise it.
4. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from or market to children under 18 years of age. By using our services, you represent that you are at least 18.
5. WHAT ARE YOUR PRIVACY RIGHTS?
In the UK and EEA, you have rights under data protection laws, including:
Access: The right to request copies of your personal data.
Correction: The right to request that we fix inaccurate information.
Erasure: The right to request that we delete your data.
Withdraw Consent: If we are processing data based on your consent, you can withdraw it at any time.To exercise these rights, please contact us at thefarmhousefloristuk@gmail.com.
6. DO WE UPDATE THIS NOTICE?
We may update this notice from time to time to remain compliant with relevant laws. The "Last updated" date at the top of the page will indicate the most recent version.
7. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
To request a review, update, or the removal of your personal information, please email us at thefarmhousefloristuk@gmail.com. We will respond to your request within 30 days.